Discover Why Others Have Upgraded!
We were asked today (10-Sep-19) for some recent feedback about Discover and a bit of an update about how we are going. Well, we can upgrade you easily over a weekend, and hundreds and hundreds of centres have trusted us to do that since our first centre more than two years ago, so we're getting pretty good at it!
Centres Leaving Discover In The Last 12 Months: 0
Centres Leaving Other Platforms In The Next 2-3 Weeks: 154
Our experienced helpdesk team have previously held roles including centre administration, centre management and centre ownership - so we are well placed to take customers though our onboarding process.
Below we've included a selection of feedback from the last 3 months - but before you read that, we've taken a few photos of some parcels from the last two weeks... You must be doing something right when your customers are sending you totally unexpected goodies!
..and more treats from a different customer.. this time 42 Chocolate Fish! We'll be dining out on these for a while! But we love to share, so come see a demo, mention the fish and we'll send you one :)
..we love how are customers are telling us they are saving lots of time! Below is an unsolicited example from a customer who says she's saving 15 hours per week. Multiple customers have approached us asking us if we would be interested in selling shares in the company! We truly appreciate your lovely feedback, gifts and offers.
Some Honest Opinions
Our Association has been using Discover Childcare software for 2 months now. We are very impressed with the software so far. The Discover team were great with the change-over of data from our previous SMS. The Discover support team are very helpful and very quick to respond. It is a very easy system to use and the Help videos and documents are a great way to get you started. The end of month reporting is great and easy to use. There are also many other useful reports we didn’t have access to before. We like the way you can drill into dates, staff and children’s records to investigate issues.
The Administrators in our kindergartens are enjoying working with the new software. We still have more to explore and implement but so far we are very pleased with what we have been able to do. Would definitely recommend the switch to Discover - Counties Manukau Kindergarten Association
We at Harakeke Early Learning Centre love the support we got as we transferred to Discover the assistance made this move so much easier. - Harakeke Early Learning Centre
Thank you Discover has enabled me to be a full time teacher rather than an owner who is sitting in the office. I need less time to do administration and have found the system to be amazing. I love the fact that everything is highlighted so there is little room for errors. and it is so easy to use. All the options are great, and reporting systems are so straight forward. Discover has made my life as a new centre owner/manager so much easier. I love Discover. Thank you for creating such a user friendly system Manaaki childcare limited x - Manaaki Childcare
I absolutely love our easy Discover is to use. If I get stuck the support team are there to help. It gives me all the information I need to run a ECE Centre - Tiny Explorers
I like the way we can print customized reports and checklists. Bulk communication is easy to use. Support team is quick with replies and has even built functions just for our centres to use (eg. snow day discounts!). - Gems Kōwhai
We love using Discover! Our admin hours have vastly reduced, as has our office storage. Uploading and filing HR documents and Child information has never been easier. Wishing they had come along years ago. - Next Generation
Discover is a beautiful software once is set up. It is very easy to use and if you need help they will assist you asap. It is very straight forward and makes life easier. Thanks to the Discover team! - Little Wonderland
Right from when I first contacted Ewart at Discover to enquire about the software to now using Discover for multiple childcare Centres, I have been absolutely impressed with the product and service. I cannot recommend Discover enough. Its user friendly, very quick to provide support and totally amazing at listening and responding to feedback. I love that the software is constantly being upgraded to incorporate new features and simplify the role of administration for early childhood services. I cannot imagine Managing my childcare Centres without Discover! - Oasis Early Learning Centre
Discover is a extremely user-friendly student management system that any ECE centre should have. We have been using it close to an year now and it has definitely made day-to-day life easier for us. There customer service is excellent too. - Hatchlings Educare
My biggest regret is that I didn't change to Discover earlier. Discover has saved me so much time in the office and saved me from all of the boring inputing data jobs that take too long. I was looking at getting an Admin person before I got discover and now there is no need - I've also heard another centre, also no longer had any need for their Admin person. I also really appreciate the support from the team - they are open to new ideas and will happily consider any suggestions about their product and are usually really grateful for them. It is modern and they have made it very user friendly. I can't wait to see what else they come up with to make things even easier. - Star Early Learning
Discover is a no brainer! It has streamlined our workflow with childcare administration. The interface and design is so much nicer and friendlier, and the reporting systems are super simple. The discover team hand hold you through the transition from your old system to Discover, and their follow up and ongoing support is great! - Tino e Tasi Preschool Christchurch
We started using Discover one year ago and what a difference it has made! Not only has my daily data entry time been cut in half, what data entry I do have left to do is so quick and easy. We have four separate centers and I can work from one office and know exactly what is going on in each centre as the ‘dashboard’ has such easily accessible information that is real time. The system is extremely user friendly and if you are ever unsure the help section is amazing. The ‘report options’ are fantastic and you can run so many reports and you have the flexibility to put them in whatever category and order you like i.e. age, name etc. Discover are always finding new ways to update, improve and make life easy for an ECE Administrator. I am so pleased that we investigated, actioned and started using Discover, the process was seamless. Anna Fale Administrator Jumpstart Preschools - Jumpstart Preschool - Barrett
When I heard about Discover and was given a thorough demonstration by Ewart I was absolutely blown away with all of the different features and especially the ease of use. Since opening our new centre and using Discover from the beginning I am still so impressed with every aspect, the invoicing is super simple and I feel that I almost half the time I send doing administration tasks when comparing to another system I used at a previous centre. If I have any questions that are responded to and resolved so quickly and the team are always working on improving features to make our life easier. Love this software and will never be changing. - Bloomfields Preschool
After operating another system for many years, I recently changed positions which involved the challenge of learning a new system… ‘Discover’. To be fair, I felt nervous, changing from something I knew my way around… but wow! Thank you Discover, you have a variety of very useful reports and… the dashboard; this clever little dashboard basically tells me what I am missing, what is coming up and what I need to do next! Love it! Education is also evolving… so must our operating systems! - Learning Links Hector Drive
We love this programme, so easy and logical to use, as well as being quick and responsive. The reporting that is so quickly available and flexible is such an advantage and a huge plus. - Mercury Bay Preschool (2018) Ltd
Discover is very simple to use and simplifies a lot of daily tasks. - Small Wonders Child Care Centre
So easy to see at a glance online and up to date information on children attending each day. Our families have embraced using the tablets to sign in and even some of the children! - Nichola, Team Leader, Imagine Childcare. - Imagine Childcare Ltd
We are incredibly lucky to have the support from the team at discover! Kindhands is a very unique centre in the fact we have both Registered Nurses and ECE teachers working together to look after and educate children with either a medical condition or a disability. The team at discover have been extremely patient and also adaptable to our situation of combining both health and education together to meet our needs. Our team at kindhands can't thank them enough for the ongoing support, kindness and easy to follow instructions. Totally recommend Discover to all those in ECE. Thank-you! - Kind Hands Respite Care Cottage
Discover is very user friendly and support is fantastic when needed. - Adventure Valley Childcare
Being new to Discover with no prior training I have found the Help section invaluable. The support team are friendly and on hand to help with any queries. We have implemented the tablets for sign in/sign out which is directly linked to the dashboard so we can see exactly how many children we have in the centre in real time! There are so many helpful features and it is really simple to navigate. - Educare Waimak
Discover has been the most intuitive and smooth running admin software that we have ever made use of! It makes keeping track of everything and communicating the required information an absolute breeze, it's just a pleasure to use! - Bubba Bears Childcare - archive
Our school began using Discover half a year ago. Discover is an amazing tool for managing our enrolment and academic records. The software is user friendly, easy to navigate, and saves hours of time for administration staff. I found Discover team both professional and accommodating from the start, and our relationship with this team continues to thrive. My queries are addressed in a timely manner, and the helpdesk staff follow up on our suggestions for improving the tools available and make adjustments to better suit our specific requirements. I would highly recommend this system. - New Plymouth Montessori School
We switched to Discover from another Management System and love the additional features they have. We can print daily checklists and charts, which were previously handwriting, so it is saving us time allowing us to focus on welcoming and settling children in the mornings rather than worry about writing up lists. - Caring Kids Childcare
We love Discover! We switched over from another provider and the changes, differences and advantages have been amazing. Also the customer service is the best I have ever experienced! Highly recommended to everyone in the ECE sector. - Aurora Tamariki Early Years Care and Kindergarten
We recently signed up to Discover this year and have LOVED it so far! We are still learning new things each day but the software is so much easier and more user friendly than our last provider. It makes administration quicker and means office time is a lot more productive. The tablet is quick and easy and our parents find this a breeze to sign in and out, and also communication with notes added to sign is a great feature. Definitely recommend! - Halswell Learning Tree
Discover has been a game changer! We have been using Discover for nearly 3 months and I am continually finding new ways for it to make my life easier. In time saved and ease of use, Discover is worth every cent! - Little Beans Preschool
We found the transition to Discover straight forward, and the helpdesk is really responsive to any queries or issues we have. We are saving time and getting better insights into how our business is operating thanks to Discover. - Bowen Early Childhood Education Centre
Hi! We have just started to use discover at our Playcentre! I find it easy to navigate and fast, therefore making data entry a breeze! Thank you :) - Levin Playcentre
Absolutely fantastic way of managing the paperwork of a center, ten out of ten, we fully recommend it! - Coast Kids on Karepiro
Changing our centre administration software to Discover is one of the best decisions we have made. The process of changing over has gone smoothly and using Discover has been very easy. We have only scratched the surface of what Discover can do for our centre so are excited at what we will achieve with Discover. I highly recommend getting some training support to become aware of what Discover is capable of providing for your centre. - Child’s Wonder Learning Centre