Discover Why Others Have Upgraded!
We were asked today (10-Sep-19) for some recent feedback about Discover and a bit of an update about how we are going. Well, we can upgrade you easily over a weekend, and hundreds and hundreds of centres have trusted us to do that since our first centre more than two years ago, so we're getting pretty good at it!
Centres Leaving Discover In The Last 12 Months: 0
Centres Leaving Other Platforms In The Next 2-3 Weeks: 154
Our experienced helpdesk team have previously held roles including centre administration, centre management and centre ownership - so we are well placed to take customers though our onboarding process.
Below we've included a selection of feedback from the last 3 months - but before you read that, we've taken a few photos of some parcels from the last two weeks... You must be doing something right when your customers are sending you totally unexpected goodies!
..and more treats from a different customer.. this time 42 Chocolate Fish! We'll be dining out on these for a while! But we love to share, so come see a demo, mention the fish and we'll send you one :)
..we love how are customers are telling us they are saving lots of time! Below is an unsolicited example from a customer who says she's saving 15 hours per week. Multiple customers have approached us asking us if we would be interested in selling shares in the company! We truly appreciate your lovely feedback, gifts and offers.
Some Honest Opinions
Our Association has been using Discover Childcare software for 2 months now. We are very impressed with the software so far. The Discover team were great with the change-over of data from our previous SMS. The Discover support team are very helpful and very quick to respond. It is a very easy system to use and the Help videos and documents are a great way to get you started. The end of month reporting is great and easy to use. There are also many other useful reports we didn’t have access to before. We like the way you can drill into dates, staff and children’s records to investigate issues.
The Administrators in our kindergartens are enjoying working with the new software. We still have more to explore and implement but so far we are very pleased with what we have been able to do. Would definitely recommend the switch to Discover - Counties Manukau Kindergarten Association
We at Harakeke Early Learning Centre love the support we got as we transferred to Discover the assistance made this move so much easier. - Harakeke Early Learning Centre
Thank you Discover has enabled me to be a full time teacher rather than an owner who is sitting in the office. I need less time to do administration and have found the system to be amazing. I love the fact that everything is highlighted so there is little room for errors. and it is so easy to use. All the options are great, and reporting systems are so straight forward. Discover has made my life as a new centre owner/manager so much easier. I love Discover. Thank you for creating such a user friendly system Manaaki childcare limited x - Manaaki Childcare
Discover is a beautiful software once is set up. It is very easy to use and if you need help they will assist you asap. It is very straight forward and makes life easier. Thanks to the Discover team! - Little Wonderland
Discover is a no brainer! It has streamlined our workflow with childcare administration. The interface and design is so much nicer and friendlier, and the reporting systems are super simple. The discover team hand hold you through the transition from your old system to Discover, and their follow up and ongoing support is great! - Tino e Tasi Preschool Christchurch
We started using Discover one year ago and what a difference it has made! Not only has my daily data entry time been cut in half, what data entry I do have left to do is so quick and easy. We have four separate centers and I can work from one office and know exactly what is going on in each centre as the ‘dashboard’ has such easily accessible information that is real time. The system is extremely user friendly and if you are ever unsure the help section is amazing. The ‘report options’ are fantastic and you can run so many reports and you have the flexibility to put them in whatever category and order you like i.e. age, name etc. Discover are always finding new ways to update, improve and make life easy for an ECE Administrator. I am so pleased that we investigated, actioned and started using Discover, the process was seamless. Anna Fale Administrator Jumpstart Preschools - Jumpstart Preschool - Barrett
We love this programme, so easy and logical to use, as well as being quick and responsive. The reporting that is so quickly available and flexible is such an advantage and a huge plus. - Mercury Bay Preschool (2018) Ltd
Discover is very simple to use and simplifies a lot of daily tasks. - Small Wonders Child Care Centre
So easy to see at a glance online and up to date information on children attending each day. Our families have embraced using the tablets to sign in and even some of the children! - Nichola, Team Leader, Imagine Childcare. - Imagine Childcare Ltd
We are incredibly lucky to have the support from the team at discover! Kindhands is a very unique centre in the fact we have both Registered Nurses and ECE teachers working together to look after and educate children with either a medical condition or a disability. The team at discover have been extremely patient and also adaptable to our situation of combining both health and education together to meet our needs. Our team at kindhands can't thank them enough for the ongoing support, kindness and easy to follow instructions. Totally recommend Discover to all those in ECE. Thank-you! - Kind Hands Respite Care Cottage
Discover is very user friendly and support is fantastic when needed. - Adventure Valley Childcare
Discover has been the most intuitive and smooth running admin software that we have ever made use of! It makes keeping track of everything and communicating the required information an absolute breeze, it's just a pleasure to use! - Bubba Bears Childcare - archive
We switched to Discover from another Management System and love the additional features they have. We can print daily checklists and charts, which were previously handwriting, so it is saving us time allowing us to focus on welcoming and settling children in the mornings rather than worry about writing up lists. - Caring Kids Childcare
We love Discover! We switched over from another provider and the changes, differences and advantages have been amazing. Also the customer service is the best I have ever experienced! Highly recommended to everyone in the ECE sector. - Aurora Tamariki Early Years Care and Kindergarten
We recently signed up to Discover this year and have LOVED it so far! We are still learning new things each day but the software is so much easier and more user friendly than our last provider. It makes administration quicker and means office time is a lot more productive. The tablet is quick and easy and our parents find this a breeze to sign in and out, and also communication with notes added to sign is a great feature. Definitely recommend! - Halswell Learning Tree
We found the transition to Discover straight forward, and the helpdesk is really responsive to any queries or issues we have. We are saving time and getting better insights into how our business is operating thanks to Discover. - Bowen Early Childhood Education Centre
Hi! We have just started to use discover at our Playcentre! I find it easy to navigate and fast, therefore making data entry a breeze! Thank you :) - Levin Playcentre
Absolutely fantastic way of managing the paperwork of a center, ten out of ten, we fully recommend it! - Coast Kids on Karepiro